The #1 Marketplace for Buying and Selling Reptiles
||Frequently Asked Questions
This auction requires that all sellers and buyers be registered. This enables our software to keep track of items for sale and who bids on what. It protects both ourselves as the auction providers and you as buyer and/or seller. Registration is simple and painless. It is Free to register, sell and buy items.
Yes you do have to become a verified seller to sell items. Becoming a verified seller is Mandatory.
Becoming a verfied seller will greatly enhance your chance of a successful sale and is recommend.
Benefits of verification include:
- Potential buyers are made aware that you are a verified seller
Confirmation of your verified status will appear next to your profile and username in all areas
When becoming a verified seller the fee paid will be given back to you as credit on your ReptileStation account.
When becoming a verified seller or bidder you become verified for both and verified thruout our network of websites TropicalFishAuction.com, EggAuct.com, BabyBirdsForSale.com, ReptileStation.com, BotanicBid.com and Insectauction.com. Registration is required on each site. Just contact us that you have registred on another one of our network sites with your username and we will apply verification on your account.
Posting your items for sale here at ReptileStation.com is easy. Simply register if you have not already done so. Our system automatically mails your a confirmation usually within a few seconds.
Posting items for sale is accomplished by clicking on [SELL]
here or at the top or bottom of any auction screen. Fill in the form with a short descriptive title (make it snazzy to get people's attention). Next, select the category the item should be in.
When buying something from someone whether on the internet, in any kind of auction, or anywhere else your best protection is to be an informed buyer. We do police this auction, but we can give no blanket guarantee. You might read our Terms and Conditions page for more info on this. However, we also go to great lengths here to make sure you have plenty of great stuff at bargain prices to bid on.
If you have any questions about an item, by all means contact the seller and ask him or her. Click on the Ask Seller A Question link found on the item page. You can ask about the condition of the item, payment and shipment terms, or anything else not already spelled out in the item's description.
When you see an auction-style listing offering two or more identical items, this is called a Multiple Item Auction (also known as a Dutch Auction). This means the seller is offering multiple, identical items for sale. Unlike a regular auction, Multiple Item Auctions can have many winners.
When you bid on a Multiple Item Auction, you specify the number of items you're interested in and the price you're willing to pay per item.
Winning bidders will pay a price equal to the lowest winning bid. Winning bids are selected in order of bid price per item. For example, a bid for 5 units at per unit is ranked above a bid for 10 units at per unit. If two bids have the same price per item, the earlier bid is given priority. If the only bidder in a Multiple Item Auction bids on the full quantity the seller is offering at an amount over the opening bid, that bidder will be the winning bidder for all items at the price bid per item.
You cannot lower your "total bid value" (your bid price per item times the number of items on which you're bidding) if you raise your bid in this type of Multiple Item Auction.
The system automatically sends the buyer (highest bidder) and seller of the item e-mail when the auction ends. The buyer and seller are then responsible for making their own arrangements to conclude the deal by payment and shipment. This auction merely offers a venue for buying and selling. We will not, nor cannot, be held responsible in any way for any lack of performance by any and all parties. We simply provide a place that allows people to buy and sell. However, do let us know of any problems. We can and will banish anyone who abuses our auction.
Sometimes a seller enters a Reserve Bid. For example, the item sells for $100 new. The seller decides to place a starting bid of $1 on the item but they want to get at least $80 for it. So a reserve bid of $80 is entered into the system. In such a case--even if you are the high bidder at, say, $60--you will not win the item unless you go over $80. We feel this is a poor auction strategy and wastes the time of buyers and sellers alike. We suggest this to sellers: enter the item at the least price you will accept, with no reserve.
Click on the name of items you'd like more information about. If you wish to place a bid, enter your bid in the box below the item, then just click on the place bid button nearby. We suggest that a good strategy for items you really want is to place the highest bid you are willing to pay. Otherwise, someone may beat you out. Should someone outbid you, the system sends you an e-mail notification with a link back here to the item. Click on the link right in your e-mail message and you will be returned to the directly to the item. You can then decide whether you want to raise your bid.
The Bid Increment ($1 is the default increment) raises the bidding each time by that minimum amount (you can always bump it up even higher). The purpose of the bid increment is to keep someone from outbidding you by some silly amount like $.01. It protects you and assures the seller of getting a decent return if the item is hotly contested.
The seller (the person who posted the item) decides what he or she wants the bidding to begin at. Usually this is (and should be) just below the lowest price acceptable for the item. If you bid, the system will ask you to bid the starting price plus the Bid Increment. Sellers are encouraged to start items at a reasonable amount and not absurdly high. Buyers like the auction process because it allows bargain shopping. If an item is priced right, people recognize the bargain and bid on it.
Buying reptile products here gives you a change to purchase reptiles and animals not found in your local shop. You can find great deals and prices here.
To view a users contact info you click on SOLD ITEMS or WON ITEMS then click on MESSAGE BOARD next the the auction you sold or won. There you will see the buyer or seller contact details.
Yes, You can own more than one store you would have to register another account and setup another store.
If you forgot your usename or password you can retrieve it at this link
All you have to do is login your account on the right hand side you will see "MY STORE" click on "Main settings" add your Store Name, Store Description, Store Meta Keywords, you can upload your Store Logo, and choose a store design then at "MY STORE" click on subscription setup click on "Enable Store" then "Choose Subscription" then click the proceed button and setup your store and add products.
To get maximum exposure for your items it is best to list each item for 2 weeks and set then to auto realist 100 times.
No we do not charge any listing insertion fees.
You can pay for your auction fees at anytime. However you will receive a bill on the 1st of each Month if your balance is $5.00 and over. If your account balance reaches or exceeds $20.00 your account will automatically be suspended all you have to do is pay your balance and your account will be back to active.
Login to your account click on Sold Items there you will see the items you sold then click on Edit Product Invoice. Uncheck the postage that your charging then click Proceed. Then click on Resend Product Invoice so that the buyer can get a new invoice without the shipping fee.
Its best to check on ReptileStation.com at least twice a day. And post the item your looking for in the Wanted section.
If you get caught registering multiple accounts to beat paying any fees due you will permanently be banned, and blocked from using our services.
Bidding on items and not paying the seller for the item.
Not shipping items to buyers after the buyer has sent payment for the item.
We are trying to build and establish a sense of trust and good community spirit. Conducting off-line transactions are detrimental not just to you, but to the other community members who stick to the rules.
To change your password you must login your account then on the left hand side you will see "My Account" under that click on "Personal Information" there you can change your password.
When logging in your account the user name and password are case sensitive. If you used caps and lower case letters on your password you have to type it in exactly as its written. If you need to get your password because you forgot it go to this link below to retrieve your password.
To list a [Dutch] auction with a quantity of > 1 you would first need to select the [Dutch] auction type from the drop down menu displayed. Once selected the page will refresh and once fully re-loaded the quantity field will be editable.
This is an online reptile auction where customers sell and buy reptiles and supplies. If you have question about a listed item you have to contact the seller directly. All you have to do is register or login and contact the seller of the item by clicking on the (Ask Poster A Question) tab to ask a question about a listed Item.
Promotion Item category listing requirements
The item must start at $1.00 maximum starting bid
No Reserve price
No "Buy Out" option
Auction must end in 2 weeks
Item must be shipped for free
After submitting the auction item the site administrator will check and approve item listing
There is no auction sniping here. If a bid is placed on the last few minutes before the auction closes. A set time of 10 Min will be applied to the listed item. To give bidders a chance to bid on the item.
Some of the steps we do to avoid the inevitable scammers (i.e. multiple registrations/user names by one person)?
We are currently working on an Id Verification system which work with a paypal and google checkout backend.
A seller has to become verified by sending TropicalFishAuction.com a $5.95 paypal payment. If the seller is a verified paypal or Google Checkout member, they will receive an icon next to their username. The $5.95 payment will be credited to their account balance and can be used for auction enhancements. While this is not foolproof nor gaurantee a sellers reputation or business practices, at least the buyer will know that the sellers bank information and address have been confirmed.
Protection for sellers:
A seller can post requirements in their auctions for potential buyers such as:
1. Must Bidders must be a verified paypal or Google Checkout member.
2. Only accept Money orders or paypal. or Google Checkout.
Another issue we are addressing is multiple registrations with different usernames. This is usually done for the purposes of posting positive feedback on themselves, raising bids or to hide a bad reputation. We do log all IP addresses of new members and will terminate any account caught using deceptive practices. There is a "Report Abuse" button in the member control panel which can be used to report any suspicious activity, failure to pay, failure to ship, etc...
Again, these are not all foolproof remedies but should help to protect buyers and sellers.
Unfortunately, there will always be some that try to scam the system, and these are issues that even the largest auction sites face, but we will do everything in our power to help protect our members and resolve any issues that may arise.
It is free to setup a store.